Effective Date: 16 January 2025
At India Compliances, we are committed to providing high-quality services to our clients. However, we understand that sometimes situations may arise that require a refund. This Refund Policy outlines the terms under which we will process refund requests.
1. Services Covered by This Policy
This policy applies to the services provided by India Compliances, including but not limited to:
- Tax Filing Services
- Financial and Compliance Advisory
- Company Registration
- GST Registration and Filing
- Auditing and Assurance Services
2. Eligibility for Refund
Refunds are considered under the following circumstances:
- Service Not Rendered: If the service you paid for has not been provided or has been delayed beyond the agreed-upon time frame without prior notice or valid explanation.
- Duplicate Payment: If you have made a duplicate payment for the same service, we will process a refund for the extra amount paid.
- Overcharging: If you were charged an amount that exceeds the agreed-upon fee for the service, you are eligible for a refund of the excess amount.
Refund requests must be made within 7 days from the date of payment for a valid refund consideration.
3. Non-Refundable Services
The following services are non-refundable:
- Completed Services: If the service has been successfully rendered, including filings, registrations, or advisory services, no refunds will be provided.
- Consultations and Advisory: Fees paid for consultations or advisory services are non-refundable once the service has been delivered.
- Custom Services: Any service that requires personalized work, such as customized financial reports or compliance packages, is non-refundable once initiated.
4. Refund Process
To request a refund, please follow these steps:
- Contact Us: Reach out to our customer support team at info@indiacompliances.com or call us at +91 78275 06550 with your request.
- Provide Details: Provide relevant details of your payment, including the payment reference number, the service for which the refund is requested, and the reason for the refund request.
- Review: Our team will review the request and determine whether the refund is applicable based on the eligibility criteria outlined above.
- Refund Issuance: If the refund is approved, we will process the refund to the original payment method within 14 business days.
5. Partial Refunds
In some cases, a partial refund may be provided based on the portion of the service already completed or delivered. This will be evaluated on a case-by-case basis.
6. Payment Method
Refunds will be issued to the same payment method that was used during the original transaction. If the payment method is no longer valid or available, we will provide alternative options for processing the refund.
7. Dispute Resolution
If you disagree with our refund decision, you may reach out to us for further discussion. We are committed to resolving any concerns fairly and in a timely manner.
8. Changes to This Refund Policy
India Compliances reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically.
9. Contact Us
If you have any questions regarding our Refund Policy or wish to request a refund, please contact us:
Email: info@indiacompliances.com
Phone: +91 78275 06550
Address: Logix Park, Plot No. 4&5, Sector 16, Noida
By using our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.
